Published March 30th, 2020
Published March 30th, 2020
We hope and pray that you and your family are doing well in this extraordinary worldwide situation. As with all of you, the events that have enveloped us came suddenly and with little notice. Clubs of the caliber of Arden Hills are built and sustained by the strength of their membership base. Arden Hills recognized early on that the Club needed to take steps quickly to protect the health and safety of our members and their guests and to mitigate ongoing costs for our members during the temporary shutdown. As such, we chose immediately to temporarily forego the normal requirement during partial or full shutdowns for members to pay their full regular monthly dues. We recognize that membership is a choice, and it was our desire to mitigate the cost to members during this shutdown so that the Arden Hills membership base may remain strong.
On March 17th we announced that if the shutdown continued beyond March 31st, all members, current on their account, would be converted to an on-hold status as of April 1st, 2020 until the date of reopening. On-hold status reduces dues to one-third of their regular monthly amount and maintains each member’s current membership flight and dues rate. This temporarily reduced dues revenue will help pay part of the minimized operating costs of the Club and help preserve the beauty of the Club for your return. In addition, any food and beverage minimums for the first quarter will be rolled over to the second quarter. Canceled memberships are required to pay a new initiation fee at the time of rejoining and will reenter at the then-current membership flight and dues rate.
As you know the situation is fluid. We are currently planning for the next 30 – 60 days as we await the authorization to reopen by local and state authorities. We unite with you in our hope and confidence that this will pass and we will soon be allowed to return to our normal lives and normal Club operations. Meanwhile, we are working hard to ensure the Club is prepared and beautiful when you return.
Published March 20th, 2020
Published March 17th, 2020
According to guidance provided by the California Department of Public Health to reduce the spread of the COVID-19 virus, Arden Hills will be temporarily closed starting at 7pm tonight, March 17th, through at least March 31st. We will re-evaluate and publish more information when it’s available.
If the closure continues beyond the end of the month, all members current on their account will be placed on an on-hold status as of April 1st until the Club reopens. On-Hold Membership accounts maintain their current membership status and are charged one-third the regular monthly dues. The customary time requirement to remain On-Hold for 1 year will be temporarily suspended for this unprecedented situation.
We will use the time during the closure to complete needed refurbishment and updates to the facility and begin to plant our award-winning flower displays in preparation for reopening.
We appreciate you, and we hope the best for you and your family and look forward to your swift return.